> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blubash.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your first AI agent in BluBash

> Learn how to create an AI agent in BluBash step by step, from setting the agent's profile and purpose to reviewing and finalizing the setup.

Creating an AI agent in BluBash is straightforward. A guided setup walks you through all required information in just a few steps, so you can have a fully configured agent ready to train and deploy in minutes.

## Before you start

Navigate to **AI Agents** in the left sidebar, then click **Create Agent** in the top-right corner of the screen.

## Step 1 — Agent profile

In the first step, you define the agent's identity and basic behavior.

<Steps>
  <Step title="Enter the agent name">
    Type the name the agent will use when introducing itself to customers.

    Example: *"Ana - BluBash Support"*
  </Step>

  <Step title="Choose a purpose">
    Select the agent's primary function:

    * **Sales** — Lead qualification and deal closing
    * **Support** — Technical problem-solving
    * **Customer Service** — General assistance and routing
    * **Lead Generation** — Capturing potential customers
  </Step>

  <Step title="Set the tone">
    Choose the communication style the agent should use:

    * **Formal** — Professional and corporate language
    * **Normal** — A balance between formal and casual
    * **Casual** — Light and friendly language
  </Step>

  <Step title="Describe the behavior">
    Write a description of how the agent should act in conversations.

    Example: *"Be cordial and empathetic. Ask questions to understand the customer's needs and direct them to the correct team."*
  </Step>

  <Step title="Click Next">
    Proceed to the company information step.
  </Step>
</Steps>

## Step 2 — Company information

Provide details about your company so the agent understands the business context.

<Steps>
  <Step title="Enter your company name">
    Type the name of your company.
  </Step>

  <Step title="Describe your company">
    Add a detailed description of your business, products, and services.

    Example: *"A technology company specializing in customer service solutions via WhatsApp, Instagram, and other channels."*
  </Step>

  <Step title="Click Next">
    Proceed to the review step.
  </Step>
</Steps>

## Step 3 — Review and create

Review all the information you've configured before creating the agent.

<Steps>
  <Step title="Verify agent details">
    Check the name, purpose, and tone you selected.
  </Step>

  <Step title="Confirm company information">
    Make sure the company name and description are accurate.
  </Step>

  <Step title="Click Create Agent">
    The agent will be created and you'll be redirected to its detail page.
  </Step>
</Steps>

From the detail page, you can add training, configure skills, and adjust settings before activating the agent.

## Recommended next steps

After creating your agent, complete the following before activating it:

1. **Add training** — Teach the agent with business-specific information.
2. **Configure skills** — Define actions the agent can execute automatically.
3. **Adjust settings** — Customize behaviors like emoji use, response splitting, and topic restrictions.
4. **Test the agent** — Simulate conversations to validate behavior.

<Info>
  A newly created agent is **inactive** by default. You need to activate it manually after completing training and configuration.
</Info>