> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blubash.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit or delete templates and quick replies

> Learn how to update or remove message templates and quick replies in BluBash, and understand what happens to templates that require re-approval.

You can edit templates and quick replies to update their content, or delete them when they are no longer needed. The process is the same for both types, but the outcome differs depending on whether the item requires Meta approval.

<Warning>
  Only **administrators and managers** can edit and delete templates and quick replies.
</Warning>

## Edit a template or quick reply

<Steps>
  <Step title="Open Templates">
    In the left-hand menu, click **"Templates"**.
  </Step>

  <Step title="Find the item">
    Use the search field or scroll through the list to locate the template or quick reply.
  </Step>

  <Step title="Open the actions menu">
    Click the **three-dot icon** (⋮) next to the item.
  </Step>

  <Step title="Select 'Edit'">
    Click the Edit option from the dropdown menu.
  </Step>

  <Step title="Make your changes">
    You can update any of the following:

    * Name and description
    * Content (header, body, footer)
    * Buttons and media
    * Variables
    * Associated channels or teams
  </Step>

  <Step title="Save the changes">
    Click the save button to apply your updates.
  </Step>
</Steps>

## What happens after editing

The effect of an edit depends on the type of message:

<Tabs>
  <Tab title="Message templates">
    * Editing a template **requires new Meta approval**
    * The status changes back to **Pending**
    * The previous version remains available to send until the new version is approved
  </Tab>

  <Tab title="Quick replies">
    * Changes take effect **immediately**
    * No approval is needed
    * The updated message is available to your team right away
  </Tab>
</Tabs>

## Delete a template or quick reply

<Steps>
  <Step title="Open Templates">
    In the left-hand menu, click **"Templates"**.
  </Step>

  <Step title="Find the item">
    Search or scroll to locate the item you want to remove.
  </Step>

  <Step title="Open the actions menu">
    Click the **three-dot icon** (⋮) next to the item.
  </Step>

  <Step title="Select 'Delete'">
    Click the Delete option.
  </Step>

  <Step title="Confirm deletion">
    Confirm that you want to permanently delete the item.
  </Step>
</Steps>

<Warning>
  Deletion is **permanent and irreversible**. The template or quick reply will be completely removed and cannot be recovered.
</Warning>

## When to edit vs. when to create new

**Edit the existing item when you want to:**

* Fix a typo or wording error
* Update information such as prices or business hours
* Add or remove variables

**Create a new item when:**

* The content is completely different from the original
* You want to keep the current version available while adding a new one
* You need approval urgently and cannot wait for re-approval of the edited version

## Important notes

* Edits to message templates require **new Meta approval** and may take up to 24 hours
* Edits to quick replies are **immediate**
* Deletion is **permanent** — there is no undo
* Messages already sent are **not affected** by edits or deletions
* After editing a template, test it before using it in live conversations