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WhatsApp Lite connects your number to BluBash with a QR code, the same way you link a device to WhatsApp. You do not need a Meta Business account or a WhatsApp Business account. It is the fastest way to get started, but it is not an official connection: it has no Meta support, no stability guarantee, and it can be interrupted.

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When to use it

See the full comparison in BluBash channels: types and how to create one →.

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Before you start

  • Have the phone with the number you will connect, with WhatsApp installed.
  • Have at least one team created to be the Default Team.
  • Make sure the number is not in another BluBash channel. Each number can only belong to one channel.

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Connect WhatsApp Lite

1

Create the channel

In Channels, click Add Channel and choose the WhatsApp Lite card.
2

Fill in the details

Fill in Channel Name and Default Team. In AI Agent (Optional), choose an active AI agent or keep No agent assigned. Click Create Channel.
3

Generate the QR code

On the WhatsApp Lite Setup screen, click Connect WhatsApp. BluBash prepares the connection and shows the QR code under Scan QR Code.
4

Scan it on your phone

  1. Open WhatsApp on your phone.
  2. Tap Menu or Settings and select Linked devices.
  3. Tap Link a device and scan the code.
5

Wait for confirmation

The status changes to Connected and BluBash opens the channel page. Under Connected Account, you see the Display Name and the Phone Number.
6

Test it

Send a message from another number to the connected number and check that the conversation shows up in the default team’s inbox.

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Status during connection

If you close the window before scanning, or click Skip for now, the channel is saved and waits for the connection. Click it in the channel list to resume.

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Reconnect a disconnected channel

The connection can drop, for example, if the device is removed under Linked devices on the phone. When this happens:
  1. In the Channels list, the channel shows the orange indicator.
  2. Click the channel. BluBash shows Checking status… and, if the connection dropped, opens the Configure Channel window.
  3. The screen shows Reconnection needed: “Your WhatsApp connection was lost. To continue receiving messages, scan the QR code again.”
  4. Click Reconnect WhatsApp and scan the new QR code.
While the channel is disconnected, messages sent to the number do not reach BluBash. Check the indicator in the channel list often.

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How the AI agent takes part

With an AI agent linked to the channel, it replies to messages that arrive through WhatsApp Lite, qualifies the contact, and transfers to the team when needed. The flow is the same as on other channels. See Hybrid service →.

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Best practices

  • Do not remove the BluBash connection under Linked devices on the phone.
  • Avoid bulk sends. Unofficial connections carry a higher risk of restriction by WhatsApp.
  • Use an AI agent to reply after hours and reduce response time.
  • When volume grows, migrate to WhatsApp Business API →.

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Limitations

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Next steps