The contact list
In the sidebar, click Contacts. The People tab shows contacts and the Organizations tab shows registered organizations.
The list loads contacts in blocks. When you scroll to the end, BluBash loads the next ones automatically. The counter at the top shows how many contacts are visible out of the total.
What you see depends on your role. The Administrator sees all contacts in the workspace. Manager and Member see contacts from the teams they belong to.
Search for a contact
1
Open the list
Click Contacts in the sidebar.
2
Type the term
In the Search contacts… field, type part of the name, email, or phone.
3
Check the results
The search runs automatically as you type, with no need to press Enter. The footer shows Showing N result(s) found.
4
Open the contact
Click the row to open the contact page. When you go back, the list keeps the search term.
Search rules
Quick actions in the list
Click the Actions menu on a row to:- View Details: opens the contact page.
- Start Conversation: opens the new conversation flow with the contact already selected. The option appears only for users who can start conversations.
Segment your base
The contact list has no filters by tag or field. To work with groups of contacts, use these features:Best practices
- Search before creating a contact manually. This avoids duplicates.
- Standardize numbers with the country code. Phone search becomes more reliable.
- Use tags with consistent names, for example
active-customerandcold-lead, to segment in campaigns.
Next steps
Contact tags
Classify contacts to segment them later.
Additional fields
Store structured data for each contact.
Create a campaign
Filter the audience by tags and fields.
Add contacts
Create or import contacts.