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The Campaigns screen lists all workspace campaigns you can see. From there, you track performance, control sending, and feed ongoing campaigns.

The campaign list

In the sidebar, click Campaigns. Switch between List view and Card view.

Search and filter

Use Search campaigns… to search by name. Click Filters to refine: Click Apply filters. To return to the default, use Clear all.

Campaign status

Control the send

You can only edit campaigns in Draft. After a campaign starts, to change the message or the audience, cancel it and create a new campaign.

The campaign page

Click a campaign to open its details. The top shows the channel, message type, schedule, speed in msg/min, and the total recipients (or contacts added, for an Ongoing Campaign).

Overview

Click Refresh to load the latest data.

Audience

Lists each campaign contact with its individual status: Pending, Queued, Sending, Sent, Delivered, Read, Failed, or Cancelled. It also shows when the message was sent, delivered, and read. For an Ongoing Campaign, the table shows when each contact was added and the Source (Manual, API, or Integration). Individually scheduled sends can be cancelled with Cancel schedule.

Message Details

Shows the type, the content or template sent, the variables, and a preview with the first audience contact’s data.

Integrations (Ongoing Campaign)

Feed an Ongoing Campaign manually

1

Open the Audience tab

On the campaign page, click Audience.
2

Click Add contacts

Select contacts in the preview, using the same audience filters as in creation.
3

Choose when to send

Select Add and send for an immediate send or Add and schedule to pick a date and time.
4

Confirm

Confirm with Confirm sending or Confirm scheduling.
You cannot add contacts while the campaign is paused or ended.

How to read the metrics

Cross campaign results with deals created in Pipelines and with the Conversations report. This way you measure not only reads but the business result of replies handled by the AI agent and your team.

Next steps

Create a campaign

Build a new campaign with the wizard.

Campaigns introduction

Review Meta rules, limits, and costs.

Conversations report

Track the volume of conversations generated.

Campaigns API

Connect your system to ongoing campaigns.