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After the invitation, you can promote or restrict a person’s access at any time. You change the role on the Members page. You adjust which teams the person belongs to in the team itself.
Only Administrators can edit members.

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What you can change and where

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Change the workspace role

1

Find the member

In the side menu, click Members. Use Search members… to find the person by name or email.
2

Open the editor

Click the pencil icon (Edit member) on the person’s row. The Edit Member window shows their name with the note The display name is set by the user in their profile.
3

Choose the new role

In Role, select Administrator, Manager, or Member.
4

Save

Click Update Member. BluBash confirms with Member updated successfully.
The change takes effect immediately. The person sees the Permissions Updated notice, and menus and actions follow the new role.
If you click the pencil icon on your own row, BluBash opens the Profile page, where you update your own details. You cannot change your own role.
The workspace Owner role cannot be changed. In the editor, the field is locked with the note Owner role cannot be changed.

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Adjust a member’s teams

1

Open the team

In the side menu, click Teams and open the team.
2

Go to the Members tab

To add someone, search for the person, choose their team role (Agent or Manager), and click Add.
3

Change or remove

In Current Members, change the team role or remove the person from the team.
BluBash does not let you remove someone from their only team in the workspace. Add the person to another team before removing them from the current one.

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When to change the role

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Best practices

  • Adjust teams before changing the role. Access issues are often about teams, not roles.
  • Agree on the change with the person before restricting access, so conversations are not left halfway.
  • Keep the number of Administrators low to protect the workspace.

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Next steps

Roles and permissions

Compare what each role can do.

Create and configure teams

Organize each team’s members, channels, and rules.

Remove a member

Revoke access for people who left.

Transfer a conversation

Redistribute conversations before team changes.